[Abe.kth.se_sakraplatseruserlist] [TCR-network] Design of buses - shield protection

[Newton, Andrew D. (Dr.)]

They are recommended (in consultation with drivers) by DfT in 2003 report – although no evaluation of effectiveness mentioned
http://webarchive.nationalarchives.gov.uk/20100513202736/http://www.dft.gov.uk/pgr/regional/buses/buscrime/coll_protectingbusandcoachcrewsa/ectingbusandcoachcrewsaq3537.pdf<http://webarchive.nationalarchives.gov.uk/20100513202736/http:/www.dft.gov.uk/pgr/regional/buses/buscrime/coll_protectingbusandcoachcrewsa/ectingbusandcoachcrewsaq3537.pdf>
Pages 30 and 31 of this Australia report refer to some relevant but again dates studies. I have copied relevant paragraph:
http://www.busvic.asn.au/images/uploads/links/Prevention_of_Aggression_to_Bus_Drivers.pdf
“British  studies  on  screens  around  bus  drivers  show  that  they  reduce  assaults  on  drivers,  the  1988   study  claiming  a  90%  reduction  of  assault  on  drivers  (Chappell  & Di  Martino  2006,  Poyner  & Warne   1988).  However,  in  France,  screens  are  not  perceived  to  be  effective.  In  Australia,  screens  were   reported  as  being  discarded  in  favour  of  emergency  buttons  and  hidden  microphones  linked  to  the   bus  office,  which  were  believed  to  be  of  greater  deterrent  values (Lincoln & Huntingdon  2013).   Dubord  (2014)  reports  that  bus  drivers  commonly  choose  not  to  use  the  barrier  because  they  prefer   to  be  able  to  interact  with  customers.  Some  bus  drivers  believe  that  using  screens  makes  it  difficult   for  them  to  hear  and  interact  with  passengers,  thus  raising  tensions.  Also,  the  design  of  the  screens   means  that  there  remains ample  potential  for  drivers  to  be  physically  attacked  (Lincoln & Huntingdon  2013). While  CUTA  believes  that barrier  use  contributes  to  a reduction  in  driver assaults,   Prevention of Aggression to Bus Drivers it  was  found  that  between  January  and  September  2013,  17  assaults  occurred  where  the  perpetrator   reached  around  the  upper  barrier  to  spit,  punch, or  throw  liquid  on  the  driver.  The  prevention   properties  of  screens  need  further  investigation.  It  may  be  that  where  a  driver  has  good   communication  skills,  he  or  she  may  be  able  to  de-­‐escalate  the  situation  and,  for  example,  prevent  a   perpetrator  moving  their  aggressive  behavior  from  the  driver  to  a  passenger.”

So mixed evidence

It looks like large roll out happened in Australia in 2016. I am not sure if we know impact:
https://www.theage.com.au/national/victoria/security-screens-to-be-fitted-on-every-victoria-bus-to-protect-drivers-from-assault-20161218-gtdmxg.html

I hope this helps.
Andy



From: abe.kth.se_tcr-network-bounces at maillist.sys.kth.se [mailto:abe.kth.se_tcr-network-bounces at maillist.sys.kth.se] On Behalf Of Vania A Ceccato
Sent: 03 May 2018 17:31
To: abe.kth.se_tcr-network at maillist.sys.kth.se; abe.kth.se_sakraplatseruserlist at maillist.sys.kth.se
Cc: Kenny Bungss <kenny.bungss at arriva.se>
Subject: [TCR-network] Design of buses - shield protection

Dear TCR-network list
I have a question from Kenny Bungs, who is Security manager, transportation company in Sweden. I hope you can answer his query.

He says that they often are asked if they should install shield protection for the drivers on the buses. You know,  a shield that would physically prevent physical violence. However, I have not yet found any evidence whether  this shield protection make any difference, whether it works to protect the bus driver or for anything else.  My question to you is: Do you know about any international evidence about this shield protection?

I know that there are people in Australia who works with bus design. Does anyone knows about this issue?
When answering this question, please reply to all in this email. Thanks.

Best wishes
Vania

Vania Ceccato
Professor
Skolan för arkitektur och samhällsbyggnad
Kungliga Tekniska Högskolan, KTH
Drottning Kristinasväg 30<x-apple-data-detectors://12/0>
100 44 Stockholm, Sweden<x-apple-data-detectors://12/0>
Phone: +46-8-7908625<tel:+46-8-7908625>
Mobile: 073-6649070<tel:073-6649070>
https://www.kth.se/profile/vace/
Ceccato är International Ambassador of BSC<http://www.britsoccrim.org/new/?q=node/76>
Samordnare för SÄKRAPLATSER NÄTVERKET<https://www.sakraplatser.abe.kth.se/>

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