[gmx-users] verified address blues
Kabir Roy Chowdhury
kabir.RC at gmx.com
Mon Jan 7 13:54:16 CET 2013
Dear gmx-mail experts, Happy 2013!
I have been struggling to send New-Year greetings using a Thunderbird
list with 50+ addresses, and sought help from GMX support. Below is a
nutshell of the exchanges:
===
*Jan 02*: I get the error message 5.5.3. (more than 26 addresses) while
trying to send New Year Greetings to about 50 people. Unfortunately, I
could not not find an explanantion OR what to do about it.
---
*Jan 03: *Are you usine the webmailer or POP3/IMAP?
===
*Jan 03:* Well, I am using IMAP to read/send messages from my Linux-PC
using Thunderbird 17.0.
---
*Jan 04:***Sounds like a temporary sending issue for sending too many
messages.
===
*Jan 04:***Danke für Ihre Antwort, die leider wieder sehr kryptisch ist.
Vielleicht haben Sie meine Frage auf *Englisch nicht richtig
verstanden*. Daher nun auf Deutsch: Kürzlich probierte ich *einen
Bericht* in der bcc-Mode an eine Liste mit *52 Adressen *zu schicken,
und bekam die Fehler-Meldung, daß mehr als *26 Adressen für nicht
verifizierte Benutzer *nicht erlaubt sind. Die ganze Meldung lautete:
=================================
An error occurred while sending mail. The mail server responded: 5.5.3
{mp-eu013} No more than 26 recipients allowed for unverified users 5.5.3
( http://portal.gmx.net/serverrules ). Please check the message
recipient chandrobindu at rediffmail.com
<mailto:chandrobindu at rediffmail.com> and try again.
=================================
Leider ist auf Ihrem Site Nichts zu finden, wie man einen *User
verifiziert haben kan* :-( Vielleicht können Sie hierzu etwas unter FAQ
anbringen.
Was mich betreft, ich gebe auf, werde meine Liste zerteilen, und
weitermachen.
---
*Jan 04:***Splitting up the messages would indeed be the best possible
option. Verified addresses can only be verified when you register as a
trusted sender with us.
===
Well, this morning I have spent considerable time trying to find out how
to become a *trusted sender* - without success, and hence became member
of the user-group. Could someone please enlighten me?
And by the way, would it not be more efficient for everyone, if the
responses from the support group was a bit *more pro-active, instead of
**cryptic one-liners*?
Hoping not to have offended anyone, and expecting to soon learn about my
ignorance of the mail set-up.
Regards, Kabir.RC at gmx.com
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