[gmx-users] verified address blues

Justin Lemkul jalemkul at vt.edu
Mon Jan 7 14:07:10 CET 2013

On 1/7/13 7:54 AM, Kabir Roy Chowdhury wrote:
> Dear gmx-mail experts, Happy 2013!
> I have been struggling to send New-Year greetings using a Thunderbird list with
> 50+ addresses, and sought help from GMX support. Below is a nutshell of the
> exchanges:
> ===
> *Jan 02*: I get the error message 5.5.3. (more than 26 addresses) while trying
> to send New Year Greetings to about 50 people. Unfortunately, I could not not
> find an explanantion OR what to do about it.
> ---
> *Jan 03: *Are you usine the webmailer or POP3/IMAP?
> ===
> *Jan 03:* Well, I am using IMAP to read/send messages from my Linux-PC using
> Thunderbird 17.0.
> ---
> *Jan 04:***Sounds like a temporary sending issue for sending too many messages.
> ===
> *Jan 04:***Danke für Ihre Antwort, die leider wieder sehr kryptisch ist.
> Vielleicht haben Sie meine Frage auf *Englisch nicht richtig verstanden*. Daher
> nun auf Deutsch: Kürzlich probierte ich *einen Bericht* in der bcc-Mode an eine
> Liste mit *52 Adressen *zu schicken, und bekam die Fehler-Meldung, daß mehr als
> *26 Adressen für nicht verifizierte Benutzer *nicht erlaubt sind. Die ganze
> Meldung lautete:
> =================================
> An error occurred while sending mail. The mail server responded: 5.5.3
> {mp-eu013} No more than 26 recipients allowed for unverified users 5.5.3 (
> http://portal.gmx.net/serverrules ). Please check the message recipient
> chandrobindu at rediffmail.com <mailto:chandrobindu at rediffmail.com> and try again.
> =================================
> Leider ist auf Ihrem Site Nichts zu finden, wie man einen *User verifiziert
> haben kan* :-( Vielleicht können Sie hierzu etwas unter FAQ anbringen.
> Was mich betreft, ich gebe auf, werde meine Liste zerteilen, und weitermachen.
> ---
> *Jan 04:***Splitting up the messages would indeed be the best possible option.
> Verified addresses can only be verified when you register as a trusted sender
> with us.
> ===
> Well, this morning I have spent considerable time trying to find out how to
> become a *trusted sender* - without success, and hence became member of the
> user-group. Could someone please enlighten me?
> And by the way, would it not be more efficient for everyone, if the responses
> from the support group was a bit *more pro-active, instead of **cryptic
> one-liners*?
> Hoping not to have offended anyone, and expecting to soon learn about my
> ignorance of the mail set-up.

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Justin A. Lemkul, Ph.D.
Research Scientist
Department of Biochemistry
Virginia Tech
Blacksburg, VA
jalemkul[at]vt.edu | (540) 231-9080


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